Why use a Master Electrician?
Electrical work is one of the most dangerous tasks that can be performed in a home or business. Every year, dozens of people are electrocuted or shocked by substandard electrical work. By choosing a Master Electrician, you are choosing a contractor whose safety systems are accredited and monitored, and who provides a workmanship guarantee. Master Electricians are also reliable contractors who provide excellent service and information, potentially saving you time and money.
How do I find a Master Electrician?
You can find a Master Electrician using the 'Find your local Master Electricians' button on the website. Simply fill in your details and a description of the work required and a Master Electrician will contact you.
Will I pay more for a Master Electrician?
The electrical contracting industry is not regulated, which means that individual businesses are free to set their own prices. You will not necessarily pay any more for a Master Electrician, but you should always check the credentials and quality of any person you employ to perform electrical work around your home.
What is the Master Electricians program?
Master Electricians is an accreditation program provided by the Electrical and Communications Association. Members of the program, Master Electricians, are accredited to deliver the highest standards of quality, electrical safety, energy efficiency advice, and integrity. They are experienced, safe and informed electrical contractors who offer customers a 12-month guarantee on their workmanship.
How does an electrical contractor become a Master Electrician?
To become a Master Electrician, a contractor must:
- Have at least three years in the electrical industry or equivalent appropriate experience
- Implement a recognised safety management system
- Pass an annual safety and quality audit
- Be able to offer qualified energy efficiency advice to customers
- Adhere to a code of ethics
- Offer customers a 12-month guarantee on electrical work.
How are the Master Electricians standards enforced?
The Electrical and Communications Association is responsible for monitoring the performance of accredited Master Electricians by:
- checking the credentials and systems of electrical contractors who apply to be Master Electricians
- undertaking regular audits for safety and quality compliance
- providing avenues for customer feedback, compliments, or complaints
- investigating and undertaking disciplinary action against Master Electricians who do not meet the standards or breach the program’s code of ethics.
Why is this program needed?
Today’s consumers are seeking higher standards of service, safety and quality assurance from the electrical and communications industry. The Master Electricians program has been developed to set a higher bar for those contractors who can guarantee that they meet a higher standard.
Is a “Master” really better?
The Master Electricians brand is not just a name – it has a higher bar for entry and sets high standards that members must continually maintain. It is not possible for an electrical contractor to become associated with Master Electricians without being accredited for safety, quality and service.
How will I know I am dealing with a Master Electrician?
Accredited Master Electricians can identify themselves in their telephone listings, advertising and printed material they provide to customers. The Master Electricians website also contains a quick search function to allow consumers across Australia to locate the accredited Master Electrician nearest to them. If you are in any doubt over the credentials of an electrical contractor, please contact us immediately.
What if I have a negative experience with a Master Electrician?
If one of our members fails to adhere to our strict standards, we want to hear about it. Please contact us immediately and we will investigate your experience and complaint. Master Electricians who are found to have breached the program’s terms or code of ethics will be disciplined and/or stripped of their accreditation.
How do I become a Master Electrician?
You can check to see if you meet the criteria and call 1300 889 198.
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