Our Management Team

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Malcolm Richards

Malcolm Richards, Chief Executive Officer

Malcolm Richards was appointed CEO in July 2006 after spending six years with the Queensland Electrical Safety Office where his role included developing new electrical safety legislation.

Malcolm has extensive experience in the electrical industry through 17 years working for Ergon Energy and previously NORQEB based in Townsville.

He is a qualified electrical fitter/mechanic/linesperson and has completed a Masters of Business Administration (MBA).

Peter Jones

Carol Caton, Chief Financial Officer

Carol is a CPA, also holding a Governance Institute of Australia Certificate in governance studies. Her extensive background in finance was grounded in external, internal, and information systems audit, later using that experience in roles in both the For Profit and Not for Profit sectors. 

With approximately 20 years of executive management experience in a range of industries across metropolitan, remote and international locations, Carol focuses on applying her skills to establishing a controlled environment employing best practice procedures, incorporating flexibility and responsiveness.

Carol’s experience includes Company Secretarial roles, including serving for six years as a non-executive director on the Board of a Not for Profit organisation. 


Nicole Donegan, General Manager, Marketing and Membership

Nicole and has more than 20 years’ management experience across a range of industries, including not for profit, association management, retail, business to business, government and tertiary.  She holds a Commerce Degree from Melbourne University.

Nicole has an extensive background working in senior advisory and management roles with membership organisations, to retain and grow membership by delivering core services in a simple manner.  She has also advised many prominent organisations in the areas of marketing, communication, corporate governance, strategic planning, growth and research.

With current directorships at Triathlon Australia and START Foundation, Nicole bring a wealth of commercial and association management experience to the team.

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