MEA uses Skype business, all platforms including Skype and Skype Meetings can connect with Skype business. To connect you will need:
If you can’t hear the presenter at all, your playback device may not be selected.
Watch this short video for the detailed instructions about how to check your audio and video settings, or follow the steps below.
Note: This feature is not yet available for Skype for Business Online users.
If you can hear the voice on the test call, then your audio is working fine.
If you can’t hear the voice on the test call, continue with these steps to check your audio settings in Skype for Business.
The volume slider control is for the system default playback device. If you have multiple playback devices, Skype for Business might be using a different one. To change the volume for other devices, right-click the loudspeaker icon and choose Playback devices. Right-click the device Skype for Business uses and choose Properties. Then on the Levels tab, use the slider control to adjust the volume.
If these steps haven’t helped, you might have a problem with your Windows audio settings. Microsoft has a tool to automatically diagnose and fix audio problems.
If there are gaps or delays in the audio, it might be your Internet connection (or the other participant’s) causing the problem. See solve your connection issues in this guide.