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New member portal user experience

We’ve enhanced our login process. Now, when you log in, you will be able to access the member portal directly from the new secondary menu header.

New member portal user experience

As part of our new strategic solutions upgrade we have enhanced our login processes and systems to provide better services and support to our customers, you may notice some small changes to how you usually login to our systems, for an overview on all the changes please read here.

System Maintenance

We’re busy making improvements to our online services to improve your member experience . As a result, access is currently unavailable due to this planned system maintenance Monday 3 March,2025.

Should you require assistance before we come back online, please contact [email protected] or call 1300 889 198.

We apologise for any inconvenience this may cause.